# Fan Hub Issues - All Platforms **URL:** \ **Category:** Rugby League 26\ **Created:** [17 July 2025 10:30 UTC](https://board.bigant.com/t/fan-hub-issues-all-platforms/4201 "2025-07-17T10:30:17Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Rugbygamer40](https://board.bigant.com/letter_avatar_proxy/v4/letter/r/97f17d/32.png) [@Rugbygamer40](https://board.bigant.com/u/Rugbygamer40)\ **Post date:** [17 July 2025 10:30 UTC](https://board.bigant.com/t/fan-hub-issues-all-platforms/4201/1 "2025-07-17T10:30:17Z")
Hi Team, I tried to upload a created player onto the Fan Hub from PS5. I get the below server error. Ticket lodged #32780 Topic created for all platforms to raise any bug issues with Fan Hub ![IMG_6787](https://board.bigant.com/uploads/default/original/2X/4/4984ced590802a3f587dd4e88b9b23c4acecaaea.jpeg) ![IMG_6789](https://board.bigant.com/uploads/default/original/2X/1/10f85d5f595e49f65563c4379358c90522b1a931.jpeg) ---
**Author:** ![AYDENA](https://board.bigant.com/letter_avatar_proxy/v4/letter/a/6bbea6/32.png) [@AYDENA](https://board.bigant.com/u/AYDENA)\ **Post date:** [17 July 2025 11:11 UTC](https://board.bigant.com/t/fan-hub-issues-all-platforms/4201/4 "2025-07-17T11:11:39Z")
Im on Xbox and my game doesnt have QLD or NSW, no International Teams, No womens Teams, player ratings are messed up (Terrel May and james tedesco are 94 rated) and my community creations doesnt work. Im trying disrespect the game im just bring up the issues at the end of the day i payed $90 ---
**Author:** ![Rugbygamer40](https://board.bigant.com/letter_avatar_proxy/v4/letter/r/97f17d/32.png) [@Rugbygamer40](https://board.bigant.com/u/Rugbygamer40)\ **Post date:** [17 July 2025 11:13 UTC](https://board.bigant.com/t/fan-hub-issues-all-platforms/4201/5 "2025-07-17T11:13:04Z")
Thanks mate. It worked. A few quick presses of the share button. But now I can’t view it on Fan Hub. Oh well it’s there. Good for the Salford Fans ![IMG_6794](https://board.bigant.com/uploads/default/original/2X/6/62caceadb2b576c3d3b743592954940e32b7ff19.jpeg) ![IMG_6795](https://board.bigant.com/uploads/default/original/2X/6/6184423376a11f58ab95021aae034ee28548eb40.jpeg) ---
**Author:** ![kyle22](https://board.bigant.com/letter_avatar_proxy/v4/letter/k/c5a1d2/32.png) [@kyle22](https://board.bigant.com/u/kyle22)\ **Post date:** [17 July 2025 11:25 UTC](https://board.bigant.com/t/fan-hub-issues-all-platforms/4201/6 "2025-07-17T11:25:49Z")
Trying to play the game on Xbox I get to the loading screen press a to continue it then says user signed out I have been returned to the title screen some mess this and I’ve not even got to play it yet ---
**Author:** ![Fraser01](https://board.bigant.com/letter_avatar_proxy/v4/letter/f/f08c70/32.png) [@Fraser01](https://board.bigant.com/u/Fraser01)\ **Post date:** [17 July 2025 11:33 UTC](https://board.bigant.com/t/fan-hub-issues-all-platforms/4201/7 "2025-07-17T11:33:46Z")
Hi guys, I have been trying to start the game on my ps4 but everytime I click x to start the game it says the primary user has been signed out. You have been returned to the title screen” when I haven’t even gotten through anything. Do you know how to fix this? Or am I doing something wrong? ![image](https://board.bigant.com/uploads/default/original/2X/4/410b5418ca8e15cee3798d687475fa94dd1ab51d.jpeg) ---
**Author:** ![Smartboy](https://board.bigant.com/letter_avatar_proxy/v4/letter/s/3da27b/32.png) [@Smartboy](https://board.bigant.com/u/Smartboy)\ **Post date:** [17 July 2025 11:48 UTC](https://board.bigant.com/t/fan-hub-issues-all-platforms/4201/8 "2025-07-17T11:48:08Z")
you gotta hit it about 20 times for it to work ---
**Author:** ![Ntheo](https://board.bigant.com/letter_avatar_proxy/v4/letter/n/e99b99/32.png) [@Ntheo](https://board.bigant.com/u/Ntheo)\ **Post date:** [17 July 2025 12:00 UTC](https://board.bigant.com/t/fan-hub-issues-all-platforms/4201/9 "2025-07-17T12:00:24Z")
Ive had the exact same problem ---
**Author:** ![kyle22](https://board.bigant.com/letter_avatar_proxy/v4/letter/k/c5a1d2/32.png) [@kyle22](https://board.bigant.com/u/kyle22)\ **Post date:** [17 July 2025 12:28 UTC](https://board.bigant.com/t/fan-hub-issues-all-platforms/4201/10 "2025-07-17T12:28:31Z")
Same keeps happening to me I’m on Xbox 🤦🏼‍♂️ ---
**Author:** ![bwarlc](https://board.bigant.com/letter_avatar_proxy/v4/letter/b/b9bd4f/32.png) [@bwarlc](https://board.bigant.com/u/bwarlc)\ **Post date:** [17 July 2025 23:53 UTC](https://board.bigant.com/t/fan-hub-issues-all-platforms/4201/11 "2025-07-17T23:53:25Z")
![bwarlc 25](https://board.bigant.com/uploads/default/original/2X/3/35998d1f328b18a36f8807243291d5ad14afd9a0.jpeg) put my logo in the game ---
**Author:** ![Jordan\_82](https://board.bigant.com/letter_avatar_proxy/v4/letter/j/a88e57/32.png) [@Jordan\_82](https://board.bigant.com/u/Jordan_82)\ **Post date:** [18 July 2025 07:10 UTC](https://board.bigant.com/t/fan-hub-issues-all-platforms/4201/12 "2025-07-18T07:10:19Z")
Why in the world is the Internet required to play this Rugby League game? For online play, sure. But for modes that don’t need it, it’s absurd. I tried to log in for the first time and it says ‘the primary user has been signed out. You have been returned to the title screen’. This should NOT be happening Big Ant. ---
**Author:** ![Zankmagnet](https://board.bigant.com/letter_avatar_proxy/v4/letter/z/ecb155/32.png) [@Zankmagnet](https://board.bigant.com/u/Zankmagnet)\ **Post date:** [18 July 2025 07:17 UTC](https://board.bigant.com/t/fan-hub-issues-all-platforms/4201/13 "2025-07-18T07:17:31Z")
G’day! We’ve just got the game (on PS4) and have pressed the ‘X’ button to sign in at least 20 times, but no luck with getting past the “Error signing in” message! Is there any other way that you’ve heard of? Cheers, Zanka ---
**Author:** ![PhoenixAU](https://board.bigant.com/letter_avatar_proxy/v4/letter/p/eb9ed0/32.png) [@PhoenixAU](https://board.bigant.com/u/PhoenixAU)\ **Post date:** [18 July 2025 07:37 UTC](https://board.bigant.com/t/fan-hub-issues-all-platforms/4201/14 "2025-07-18T07:37:39Z")
Yeah i am having the same issue on ps5 i was able to play the game for little bit then This started to happen saying error user signing in ![1000012446](https://board.bigant.com/uploads/default/original/2X/3/3b0ccd70a4e0c46b8728ca4575185de658a325aa.jpeg) ---
**Author:** ![Zankmagnet](https://board.bigant.com/letter_avatar_proxy/v4/letter/z/ecb155/32.png) [@Zankmagnet](https://board.bigant.com/u/Zankmagnet)\ **Post date:** [18 July 2025 07:44 UTC](https://board.bigant.com/t/fan-hub-issues-all-platforms/4201/15 "2025-07-18T07:44:42Z")
G’day! We’ve just got the game (on PS4) and have pressed the ‘X’ button to sign in at least 20 times, but no luck with getting past the “Error signing in” message! Is there any other way that you’ve heard of? Cheers, Zanka ---
**Author:** ![Jenno](https://board.bigant.com/letter_avatar_proxy/v4/letter/j/e480ec/32.png) [@Jenno](https://board.bigant.com/u/Jenno)\ **Post date:** [18 July 2025 07:51 UTC](https://board.bigant.com/t/fan-hub-issues-all-platforms/4201/16 "2025-07-18T07:51:18Z")
Can nobody sign in? I cant on steam ---
**Author:** ![Zankmagnet](https://board.bigant.com/letter_avatar_proxy/v4/letter/z/ecb155/32.png) [@Zankmagnet](https://board.bigant.com/u/Zankmagnet)\ **Post date:** [18 July 2025 08:04 UTC](https://board.bigant.com/t/fan-hub-issues-all-platforms/4201/17 "2025-07-18T08:04:59Z")
No - I have NOT yet been able to see the game (not even once!) on BOTH my: 1. Steam version (since I downloaded the game onto my PC) 2. PS4 version (since I inserted the disc into my PS4…then did the game update…) Hhhhelllllpp! 🆘🚨 ---
**Author:** ![Rugbygamer40](https://board.bigant.com/letter_avatar_proxy/v4/letter/r/97f17d/32.png) [@Rugbygamer40](https://board.bigant.com/u/Rugbygamer40)\ **Post date:** [18 July 2025 08:06 UTC](https://board.bigant.com/t/fan-hub-issues-all-platforms/4201/18 "2025-07-18T08:06:57Z")
No locked out on PS5 ---
**Author:** ![aflwhatif](https://board.bigant.com/letter_avatar_proxy/v4/letter/a/8e8cbc/32.png) [@aflwhatif](https://board.bigant.com/u/aflwhatif)\ **Post date:** [18 July 2025 08:24 UTC](https://board.bigant.com/t/fan-hub-issues-all-platforms/4201/19 "2025-07-18T08:24:53Z")
I can’t sign in on ps5 as well could someone helpme with this ---
**Author:** ![H0hua](https://board.bigant.com/letter_avatar_proxy/v4/letter/h/a9adbd/32.png) [@H0hua](https://board.bigant.com/u/H0hua)\ **Post date:** [18 July 2025 08:27 UTC](https://board.bigant.com/t/fan-hub-issues-all-platforms/4201/20 "2025-07-18T08:27:10Z")
Yea, it’s doing it to me now. I was playing before then went to have dinner, when I came back it’s coming up with “error signing in” “the primary user has been signed out” is there an update or something happening now? ---
**Author:** ![Jelliottprice](https://board.bigant.com/letter_avatar_proxy/v4/letter/j/c6cbf5/32.png) [@Jelliottprice](https://board.bigant.com/u/Jelliottprice)\ **Post date:** [18 July 2025 08:29 UTC](https://board.bigant.com/t/fan-hub-issues-all-platforms/4201/21 "2025-07-18T08:29:25Z")
Hello, it’s happend to me too I play on ps4 and I was playing early hours this morning and now it’s telling me that the primary user has been logged out. Can I please get some info on how to fix this ---
**Author:** ![Ceejay](https://board.bigant.com/letter_avatar_proxy/v4/letter/c/e19b73/32.png) [@Ceejay](https://board.bigant.com/u/Ceejay)\ **Post date:** [18 July 2025 08:33 UTC](https://board.bigant.com/t/fan-hub-issues-all-platforms/4201/22 "2025-07-18T08:33:36Z")
Happening to me on PS5. Been unable to sign in all day. [Next page](https://board.bigant.com/t/fan-hub-issues-all-platforms/4201.md?page=2)