# Issue with pre game cutscene

**URL:** <https://board.bigant.com/t/issue-with-pre-game-cutscene/4047>\
**Category:** AFL 26\
**Created:** [25 May 2025 03:01 UTC](https://board.bigant.com/t/issue-with-pre-game-cutscene/4047 "2025-05-25T03:01:14Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Kingstevesmith](https://board.bigant.com/letter_avatar_proxy/v4/letter/k/7bcc69/32.png) [@Kingstevesmith](https://board.bigant.com/u/Kingstevesmith)\
**Post date:** [25 May 2025 03:01 UTC](https://board.bigant.com/t/issue-with-pre-game-cutscene/4047/1 "2025-05-25T03:01:14Z")

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On my PS4, the cutscene where the players run through the banner does not show, and instead shows the AFL 26 logo for like 10 seconds and then returns to the coin toss. Can this be fixed in the next patch update, if possible, please? This is happening on my PS4, by the way.

thankyou

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**Author:** ![Andii23](https://board.bigant.com/letter_avatar_proxy/v4/letter/a/eb9ed0/32.png) [@Andii23](https://board.bigant.com/u/Andii23)\
**Post date:** [26 May 2025 00:52 UTC](https://board.bigant.com/t/issue-with-pre-game-cutscene/4047/2 "2025-05-26T00:52:44Z")

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It’s the same on ps5 as well it’s annoying @JNT_BA

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**Author:** ![JNT\_BA](https://board.bigant.com/user_avatar/board.bigant.com/jnt_ba/32/23_2.png) [@JNT\_BA](https://board.bigant.com/u/JNT_BA)\
**Post date:** [26 May 2025 00:53 UTC](https://board.bigant.com/t/issue-with-pre-game-cutscene/4047/3 "2025-05-26T00:53:37Z")

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> **[Support](https://support.bigant.com/support/home)**

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**Author:** ![SaintSkeeta](https://board.bigant.com/user_avatar/board.bigant.com/saintskeeta/32/307_2.png) [@SaintSkeeta](https://board.bigant.com/u/SaintSkeeta)\
**Post date:** [26 May 2025 01:01 UTC](https://board.bigant.com/t/issue-with-pre-game-cutscene/4047/4 "2025-05-26T01:01:45Z")

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@Kingstevesmith  
Yeah send this to the Support team, with a supporting video if you can.  
I reckon the logo shows up on a cutscene switch… so it could be trying to load stuff, and maybe doesn’t fully load by the time the coin toss is ready?  
I dunno…  
But if you show them your match settings beforehand… and the teams you’re using… and the video of it happening, they’d probably be able to figure out what is happening (it doesn’t happen for me on PS5 with the default AFL teams and settings I’ve played with).

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**Author:** ![FiveFaa](https://board.bigant.com/user_avatar/board.bigant.com/fivefaa/32/12668_2.png) [@FiveFaa](https://board.bigant.com/u/FiveFaa)\
**Post date:** [29 May 2025 01:47 UTC](https://board.bigant.com/t/issue-with-pre-game-cutscene/4047/5 "2025-05-29T01:47:06Z")

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I don’t know if anyone experiences or notice on player career mode?

But when you customise your pro career player its go back to the normal player model you started with and that after every match.

As well when you join a new club you select number and its still gives you the number 21 guernsey that you didn’t select.
