Can you play with Svitolina normally? Why every time I play with Svitorina, I get stuck inexplicably just a few balls. The two players stood on the pitch dumbfounded, unable to move.
No it is the entire game randomly since last patch, It happened to me in Djokovic Challenge where the 2 players just stood there frozen yet the crowd was still moving,i could do nothing about it and there is no saving in Djokovic Challenge which is really bad as i was about to beat a hard challenge and was a complete waste of time. I am only going to play Play Now until all the bugs are fixed.
Yes, I find that a lot of games do that, and it’s really frustrating!
I sent a ticket yesterday and they Know and work on that 
Aloso crash on career.
Be patient, they are working in priority for this 2 issues.